
Client Background
PeoplePartners is an outsourcing company that specializes in managing recruitment, onboarding, and workforce operations in the Philippines for international clients across North America, Australia, and New Zealand. In addition, the company provides workforce re-engineering solutions designed to help clients enhance efficiency, optimize team performance, and achieve scalable growth.
Challenge
PeoplePartners manages over 30–40 active job openings at any given time and receives thousands of candidate applications weekly. To optimize the fill rate, the recruitment team faced challenges in efficiently screening all submitted applications. Despite using Zoho Recruit as their Applicant Tracking System, the manual and time-consuming process of sifting through resumes created blind spots in identifying qualified candidates and caused significant bottlenecks in the recruiting workflow.
Solution
The agency implemented Talenteria AI Resume Screening, Candidate Matching, and full integration with their existing ATS, Zoho Recruit, to streamline the hiring process.
- AI-Powered Resume Parsing and Scoring: Talenteria automatically parsed resumes and scored candidates based on specific job criteria, immediately ranking them by relevance.
- AI Matching: Qualified candidates for each open position, significantly cutting down the time spent on manual review.
- Seamless ATS Integration: A bi-directional integration with Zoho Recruit ensured seamless data flow between the systems, eliminating duplicate work and maintaining a single, up-to-date source of truth for all candidate data.
Result
By adopting Talenteria’s AI solution, PeoplePartners saw significant improvements across their recruiting metrics:
- The time to shortlist candidates decreased by 32%.
- Recruiters achieved a 35% reduction in time spent on manual screening, allowing them to focus more on high-value tasks.
- The agency achieved a higher placement volume by optimizing recruiters’ time on shortlisting and matching, making the overall workflow more efficient.
What the Customer Says
“Talenteria has been a tremendous help in sourcing and matching qualified applicants. With its AI-powered matching capabilities, the team can now prioritize candidates by matching category for shortlisting and efficiently re-associate more qualified applicants to other suitable job openings.”